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MOST COMMON QUESTIONS.

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WELLINGTON CLUB
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How can one access our exclusive lounge “The Wellington Club”?

The door to our elite lounge is open. Find out about access to The Wellington Club Enjoy the best views of the Madrid skyline from the hotel’s three private terraces. It is very simple. Just book a room category that specifically includes The Wellington Club service.

When is the pool open?

Our summer swimming pool is open during the hottest months in Madrid. It is our private oasis, where you can enjoy the calm of our space and take a break from the heat. If you have any questions, please contact our bookings team directly at the following email address: reservas@hotel-wellington.com

Do you offer adjoining rooms?

Yes, at Wellington Hotel & Spa Madrid we offer adjoining executive rooms. If you have any questions, please contact our bookings team directly at the following email address: reservas@hotel-wellington.com

Are pets welcome?

We are proud to be a pet-friendly hotel. At Wellington Hotel & Spa we embrace pets because we know that no stay can be unforgettable without the ones we love most. That’s why we ensure and guarantee an experience as unique as yours. If you have any questions, please contact our bookings team directly at the following email address: reservas@hotel-wellington.com

Do you offer rooms for families of four?

Yes, we have adjoining executive rooms, family rooms and two-bedroom suites.

Is smoking allowed in the hotel?

We offer rooms with balconies and terraces where smoking is allowed, but only outdoors. Smoking is not permitted in any of the hotel’s indoor areas.

Does the Wellington have COVID-19 protocol contingency measures in place?

Yes, our hotel has a Contingency Plan that applies to all people and facilities on our premises. It is based on the recommended guidelines and directives of the Ministry of Health, in order to limit the spread of the virus, and of course exposure to it, as much as possible. With the non-negotiable priority of safeguarding the well-being of our guests and our entire team, each staff member at the Wellington Hotel & Spa Madrid has received specific, thorough training on the action protocols and mandatory regulations, both for unforeseen situations and for carrying out our daily operations impeccably

Where exactly is the Wellington Hotel & Spa Madrid located?

Wellington Hotel & Spa Madrid is located in the prestigious Salamanca district, specifically on Velázquez Street. It is the ideal location for those seeking hotels near Retiro Park and Madrid’s 'Golden Mile', famous for its luxury boutiques and cultural offerings

What points of interest are near the hotel?

Thanks to our privileged location, our guests can reach Retiro Park, the Prado Museum, the Thyssen-Bornemisza Museum, and the luxury shops on Serrano and Ortega y Gasset streets within a few minutes' walk.

"Does the hotel have an outdoor swimming pool in Madrid?"

Yes, Wellington Hotel & Spa Madrid is one of the few hotels with an outdoor pool in central Madrid. Our pool terrace is an oasis of tranquility, perfect for cooling off during the summer months after a day of sightseeing or business.

What services are offered at the Spa at Wellington Hotel & Spa Madrid?

We feature the exclusive Le Max Wellness Club Wellington, widely considered one of the best spas in Madrid. We offer a water circuit, hydrotherapy, sauna, hammam, and an extensive menu of high-end massages and aesthetic treatments for a total relaxation experience. This includes our most recent addition: The Longevity Triangle.

Does the hotel offer Sunday Brunch?

Indeed, our Sunday Brunch is one of Madrid's most emblematic gastronomic experiences. We offer a gourmet buffet with an exquisite selection of seafood, meats, handcrafted pastries, and made-to-order dishes, all served in our magnificent historic halls.

Is the Wellington an ideal venue for weddings and events in Madrid?

Absolutely. We offer classic and elegant halls with the capacity for grand celebrations and corporate meetings. We are specialists in luxury weddings in Madrid, providing personalized service and an unrivaled historic setting.

Does the hotel have parking in the Salamanca district?

Yes, we offer parking services for our guests. Given the difficulty of parking in central Madrid, this service facilitates a convenient and secure arrival for those visiting us by car.

What are the check-in and check-out times?

Check-in is from 3:00 PM onwards, and check-out is until 12:00 PM (noon). Should you require a late check-out, please contact our reception desk for further information.